Get in Touch with Us
Got a question or need assistance? We’d love to hear from you! Just send us a message, and our friendly team will get back to you as soon as possible.
Best Way to Reach Us – We handle all customer service inquiries through our contact form. While we love engaging with you on Instagram, TikTok, and Facebook, our DMs aren’t the best place for support. Drop us a message here, and we’ll take care of you!
Hang Tight! – We know waiting isn’t fun, but sending multiple emails can actually slow things down. Rest assured, we’re on it and will reply as soon as we can.
Our Office Hours – Our customer service team is available Monday to Friday, from 9:00AM to 5:00PM CET (Central European Time). Here’s what that means for your time zone:
🇳🇱 Netherlands: 9:00AM-5:00PM CET/CEST
🇬🇧 United Kingdom: 8:00AM-4:00PM GMT/BST
🇨🇦 Canada (Eastern Time): 3:00AM-11:00AM EST
🇺🇸 USA (Eastern Time): 3:00AM-11:00AM EST
🇦🇺 Australia (Sydney): 7:00PM-3:00AM AEDT/AEST
🇳🇿 New Zealand: 9:00PM-5:00AM NZDT/NZST
If you reach out outside these hours, don’t worry—we’ll get back to you first thing when we’re back online!
We appreciate your patience and can’t wait to assist you!